Privacy Policy
1. Personal Information We Collect
We may collect your name, email address, phone number, billing and shipping address, payment details (processed securely), and browsing behaviour (via cookies).
2. How We Collect Your Information
We collect information via website forms, checkout pages, contact forms, cookies, and customer communications.
3. Why We Collect It
We use your information to process orders, communicate with you, send marketing (with consent), and improve our services.
4. Disclosure to Third Parties
We may share your data with service providers such as payment gateways, shipping companies, and legal authorities where required. We do not sell your information.
5. Data Storage and Security
We take reasonable steps to protect your data using secure servers, encryption, and access controls.
6. Access and Correction
You may request access to or correction of your personal data by contacting us at fernandfinchstudio@gmail.com.
7. Complaints
To lodge a privacy complaint, contact us at fernandfinchstudio@gmail.com. We will respond within a reasonable timeframe.
8. Overseas Disclosure
Some data may be stored with service providers located outside Australia. We ensure your information is protected.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect upon posting.